This page explains how you can request the permanent deletion of your Hassam Health Services account and the personal data associated with it. You can delete your account directly inside the app, or — if you no longer have the app installed — by contacting us using the details below.
This action is immediate and cannot be undone.
If you can no longer access the app, email us and we will delete your account for you:
Account Deletion RequestWe will verify your identity and complete the deletion within 30 days of receiving your request, and confirm by email once done.
When your account is deleted, we permanently remove the personal data linked to it, including:
| Deleted | Your profile information (name, email address, phone number, profession/qualification) and any health-related records associated with your account. |
|---|---|
| Retained | We do not keep your personal data after deletion, except where we are legally required to retain certain records (e.g., transaction or regulatory records), which are kept only for the period required by applicable law and then deleted. |